Assistant Branch Manager

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ALMA Bank, headquartered in Long Island City, New York and having 12 branches located throughout Queens, NYC, New Jersey, Brooklyn and the Bronx, brings personal service back to personal banking. We have genuine banking professionals ready to serve our customers, and offer a full range of products and services. ALMA delivers a private banking style experience to our business banking customers. Come join our winning team!

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:

  • Train employees in customer service and banking procedures.
  • Assist Branch Manager & Relationship Manager in the accomplishment of branch goals.
  • Oversee day to day operation of the branch.
  • Oversee the flow of cash and financial instruments in accordance with company policy.
  • Assess risk of all financial transactions executed by organization personnel.
  • Monitor activities to implement institution's policies, procedures, and practices
  • Effectively communicate with customers to resolve account problems.
  • Approve & authorize checks and assist Universal Bankers/Tellers solve any operational issues.
  • During peak periods assist Universal Bankers in opening new accounts and assure quality of customer service of the Branch.
  • Manage & report to Branch Manager of any teller shortages or overages.
  • Conduct security check of building and all tellers stations.
  • Ensure completion of daily assigned tasks and responsibilities.
  • Maintains harmony among workers and resolves grievances.
  • Ensure completion of daily assigned tasks and responsibilities.
  • Monitor and review financial institution's security procedures and control access to vault.
  • Continually updates and apprises Branch Manager & Regional Manager of status of branch operations and pending issues.


Supervise subordinate employees in the bank's platform and teller areas. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


Bachelors Degree in Management, Accounting or other related field and at least two years of supervisory experience in a financial institution.


  • Salary is commensurate with experience.
  • Alma Bank employees work in an open and collaborative environment.
  • Alma Bank Offers its eligible employees a generous matching 401(k), excellent healthcare coverage (medical/dental/vision), short and long term disability, life insurance and long term care options.

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Alma Bank is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.

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