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Dear Alma Bank Customers:
Just like you, we're concerned about the COVID-19 pandemic, and we are here to support our customers and communities. We'll continue to provide up-to-date information so you can bank confidently during this rapidly evolving situation and focus on what matters most — caring for your family's health and safety.
At Alma Bank, we are committed to providing you with the financial access and support you need. We will continue to provide personalized service to our customers and support for our communities – through remote banking (online banking / smart phone apps) by phone, and with access to our most utilized branch locations.
We hope you and your loved ones stay safe and healthy.
The Alma Bank Team
Mobile and online banking are the fastest and most convenient ways to conduct many of your banking needs almost anywhere, 24 hours a day. Enroll today so you can:
To sign up for online banking click here.
Then to download the Alma Bank Personal Banking smartphone app, click here:
Then to download the Alma Bank Business Banking smartphone app, click here:
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We have changed operating hours and temporarily closed some of our branch locations for the safety of our customers and employees. Check availability and hours of operation status here.
For those branches remaining open:
As more and more consumers and small businesses are moving to online and smartphone app-based banking during the coronavirus COVID-19 pandemic (some for the first time ever), cyber criminals are bound to seek ways to take advantage of unsuspecting individuals.
These actions include sending e-mails with malicious attachments, and links to deceptive websites that trick victims into revealing sensitive information or donating to fraudulent causes and charities.
It is recommended by cyber security experts that everyone should exercise extreme caution in opening any e-mails with a COVID-19 related subject line, attachment, or hyperlink; and be wary of social media solicitations, texts or calls related to COVID-19. You should also be on the lookout for Phishing e-mail scams - where criminals send an e-mail that appears to be from a legitimate company and asks you to provide sensitive information.
At Alma Bank - we place the highest level of importance on safeguarding out customer’s data. We will never ask for personal information over the phone or by e-mail – such as account numbers, passwords or your social security number.
We have taken additional measures inside the Bank to enhance our security by increasing the monitoring and cyber-security controls to protect customer information. These steps are helping mitigate malware threats and guard against other types of cyber-security attacks. Our employees are being ever vigilant for malicious e-mails using COVID-19 subject lines / content, skeptical of e-mails from unfamiliar sources and employing enhanced Phishing tests.
Please check out the following websites for more information on the COVID-19 pandemic:
CDC / Centers for Disease Control and Prevention: Coronavirus (COVID-19)
WHO / World Health Organization: Coronavirus disease (COVID-19) Pandemic
National Institutes of Health: Latest Coronavirus (COVID-19) Updates
New York City: Coronavirus Disease 2019 (COVID-19) Information
New York State: Information on Novel Coronavirus
New Jersey: COVID-19 Information Hub
IRS / Internal Revenue Service: Coronavirus Tax Relief
NY State Department of Taxation and Finance: Response to Novel Coronavirus
NJ Department of Taxation: COVID-19 Related Information
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Your privacy is very important to us. We would like to advise you that Internet email is not secure. Please do not submit any information that you consider confidential. We recommend you do not include your social security or account number or other specific identifying information.
You are leaving ALMA Bank's website and linking to a third party site. Please be advised that you will then link to a website hosted by another party, where you will no longer be subject to, or under the protection of, the privacy and security policies of ALMA Bank. We recommend that you review and evaluate the privacy and security policies of the site that you are entering. ALMA Bank assumes no liability for the content, information, security, policies or transactions provided by these other sites.